Category Archives: Social Media

The Social Media Evangelist

Quite some time ago, a question about social media was posted on Linked In regarding the type of person who would make the best Social Media Evangelist. Ever since then, I’ve been thinking a great deal about the risks involved in having this “Evangelist” position.

While I do think having a social media person (whether its their main position or not, really depends on the scope of the company) is a good idea for many companies, I wonder how these companies will cope with staff turnover. If one person becomes the draw to the blog or Twitter account, what happens when that person leaves? Will the effectiveness of the strategy be maintained when someone else steps into that position? Does the Twitter account remain with the company, or with the individual? (This will be clear if the account is CompanyABC vs. Bob_Smith).

I think this is something that companies may run into over the next few years unless they’ve approached the account carefully from the beginning. If all parties understand from the onset, some of these hurdles can be side stepped.

At the risk of being a broken record — plan for it!

I recommend having a look at the original question and just what some people had to say — some of the answers are truly great.

Twitter Part V — Determining if Twitter is Right for You

I’ve talked at length about Twitter because its a big topic that many people are unfamiliar with. There is a lot of pressure for companies to be cutting edge but no one wants to be the company that exemplifies failure. So how do you take advantage of Twitter and succeed?

Get the whole story »

Twitter Part IV –Twitter & Business: The Good

I’m certainly not an expert on Twitter marketing, but I have been impressed with some of the creativity and dedication of some corporations. These companies really “get” the medium and have applied a strategic and consistent approach. The result? Followers. People who are CHOOSING to hear the core messages and, even more importantly, people are talking about it. A good Twitter campaign can help a company feel less like a company and more like someone you trust — and so, why would you take your business elsewhere?

Get the whole story »

Twitter Part III — Business & Twitter: The Bad

The Twitter Fail Whale is an image that appears if the system is down.

The Twitter Fail Whale is an image that appears if the system is down.

Like all Social Media tools, Twitter has seen an influx of corporations attempting to use the site as a marketing, branding or fundraising tool. Considering Twitter’s origin lies in business, it seems appropriate. However, many companies are failing to do their homework and aren’t researching their topic first. It’s a major pitfall in communications, and something I often harp on. I know many of you want to know how companies are successfully using Twitter, and ultimately, how you can too, but first, let’s look at a company who has really missed the boat.

Get the whole story »

Twitter Part II — Moments in Twitter History

One of the things that can make anyone excited about Twitter is to hear the stories of remarkable moments in its history. By this, I don’t mean the growth of the company, the number of languages its available in, or the awards it has won — all of which are interesting in their own right. Instead, I refer to the human interest stories that have repeatedly popped up and the stories of creativity, activism and outreach. Here are just a few such examples:

Get the whole story »

Twitter - Part I

Twitter

What is it?
By now, so many people have heard of Twitter but many don’t really understand what it is and why on earth anyone would want to use it. Twitter is a social media tool that falls into the micro-blogging category. It allows people to stay in contact, create a dialogue on common topics and share information; however, unlike a blog, posts are limited to 140 characters. The site is simple: each user posts the answer to the question “What are you doing?” People choose who they follow, and receive the posts, also known as tweets, of those users only.

Get the whole story »